This document was last updated on October 4, 2016.
Please read these Terms and Conditions ("Agreement", "Terms and Conditions") carefully before accessing www.ukulele.in ("the Site") operated by Ukulele.In ("us", "we", or "our"). This Agreement sets forth the legally binding terms and conditions for your access and you of the Site at www.ukulele.in.
By accessing or using the Site in any manner, including, but not limited to, visiting or browsing the Site or contributing content or other materials to the Site, or Purchasing Products from the Site, you agree to be bound by these Terms and Conditions.
In consideration of your use of the Site, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the Site's registration form (such information being the "Registration Data") and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete.
If you provide any information that is untrue, inaccurate, not current or incomplete, or Ukulele.In has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, this will be removed.
a) Although we have made every effort to display the colors accurately, the images of the products on our site are for illustrative purposes only.
b) We cannot guarantee that your computer's display of the colors accurately reflects the color of the products, your products may vary slightly from those images. Although we have made every effort to be as accurate as possible, all sizes, dimensions and measurements indicated on our site are approximate.
Ukulele.In reserves the right to change individual product prices at any time without prior notice.
All products on the site are subject to availability and payment being received before the order is processed. Ukulele.In will contact you if the Products you have ordered is out of stock, or if additional identification is needed for credit card verification.
We’re shipping to most regions in the world. Packages are generally dispatched within 2 days after receipt of payment via iPost, one of the most efficient and reliable shipping services in the world.
Expected delivery time is usually 5-10 Business Day, depending on your location. Once your order is dispatched from our warehouse, we will send you a link to track your package online.
We accept returns on most Products within seven (7) days of receipt, for items that HAVE NOT BEEN OPENED, ALTERED or USED, and with ALL tags and/or stickers attached AND accompanied with original Sale Receipts.
All exchange notices must be received to our office within seven (7) days of receiving your order. We will do our best to fulfill your exchange request. If your desired replacement item is no longer available we will help you find another item you like, or process a refund if the item falls within our return policy.
If you want to return or exchange your order, you must take reasonable care of them and they should be returned unused and in their original condition, within 15 days of receipt, from the original delivery address. We recommend that you ask the Post Office or other carrier for proof of posting and insure the return shipment, as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our warehouse.
In case of dispute, we also recommend you retain proof of sending. Without this, we cannot process an exchange if we do not receive the returned items. Please Contact Us so we may provide you with a Return Address.
All returns must be received by our office within 30 days of receiving your order. Please choose your shipping method accordingly. You will be required to meet all costs incurred in returning the item to us.
We will be able to issue your refund within 30 days of us receiving the returned item. All refunds will be issued through the original method of payment. We will deduct our actual postage cost from the refund amount.
At Ukulele.In, we are committed to selling only first-quality products. To that end, we employ several quality checks before an item is shipped. If you have received a damaged or defective item, please Contact Us within seven (7) days of receiving the order to be eligible for a full refund or a free exchange with a replacement item.
You understand and acknowledge that Ukulele.In is not the manufacturer of the Products sold on the Site, and that the only guarantees offered are those of the Product Manufacturer, and not Ukulele.In. All the products are sold such as they are per Manufacturers Warranty.
All the Products come with a 1-year guaranty offered by their respective manufacturers, for a free repair, except carriage costs, in the event of manufacturing defect. In the unlikely event that your instrument requires warranty repair, you must first send an e-mail to oursupport center. Please note that all costs incurred in returning the product are your sole responsibility. Upon receipt of the defective Product, we ask that you allocate a maximum of 5 days working for our technical team to check the returned defective Product.
This warranty does not cover: (1) any instrument on which the serial number decal sticker has been removed or altered; (2) any instrument that has been damaged due to misuse, abuse or the use of replacement parts; (3) natural causes such as flood, fire, earthquake; (4) this warranty does not extend to strings or deterioration of items subject to routine wear and tear; (5) damage due to extremes of temperature or humidity (best store in 45%-55% relative Humidity).
Payment can be made by Visa, Visa Electron, Visa Debit and MasterCard (via Paypal). You must be able to confirm that the credit/debit card that is being used is your own, or that you have been specifically authorized by the owner of the credit/debit card to use it.
All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Ukulele.In, we will not be liable for any delay or non-delivery. All credit/debit card transactions on this site are processed using a secure third party online payment gateway that encrypts your card details in a secure host environment.
All prices are in U.S. dollars. The prices quoted do not include your local sales taxes or import duties, which may be charged to your purchase upon entry to your country. Please contact your local customs office for further information.
By placing an order at Ukulele.IN you are responsible for all applicable custom import fees.
The Site and its original content, features and functionality are owned by Ukulele.In and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.
You may find Content on our Site that link to the sites and services of our partners, suppliers, sponsors, licensors and other third parties.
We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under this Agreement that is caused by events outside our reasonable control, including (but not restricted to) fire, flood, severe weather, explosion, war, act of terrorism, industrial dispute, or acts of local or central Government or other competent authorities. This does not affect your statutory rights.
We may terminate your access to the Site, without cause or notice, which may result in the forfeiture and destruction of all information associated with you. All provisions of this Agreement that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
The Site is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
To the extent permitted by law, Ukulele.In will not be liable for any indirect or consequential loss or whatever damage (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Site
Ukulele.In makes no warranty that the functionality of the Site will be uninterrupted or error free, that defects will be corrected or that the Site or the server that makes it available are free of viruses or anything else, which may be harmful or destructive.
We have the right to revise and amend these terms and conditions from time to time. You will be subject to the terms and conditions in force at the time that you order products from us.
These terms and conditions and other notices elsewhere on our Site contain the whole agreement between us and you relating to Access to our site and Purchase of Products thereof. No other terms or conditions will form part of the Agreement between you and us.
If you have any questions concerning these Terms and Conditions, please Contact Us.
These terms and conditions do not affect your legal statutory rights.